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Terms of Service

Last updated: 9 September 2026

1. What this is

Nivo ("we", "us") is an educational learning platform operated by Rascals [legal entity name and registration number — placeholder]. These terms apply when you create an account and use the platform, including on behalf of your children.

2. Who can hold an account

An account must be created and held by an adult (16 years or older). Children use the platform through a profile created under a parent or guardian's account — a child does not create their own account, does not provide their own email address, and cannot be contacted directly through the platform.

3. Your responsibilities

You are responsible for the accuracy of the information you provide, for keeping your login credentials confidential, and for the activity that happens under your account, including the profiles you create for your children.

4. Content and conduct

The learning content on the platform is provided for educational use. You may not copy, redistribute, or resell it. You may not attempt to disrupt the platform, extract data beyond your own account, or use the platform for anything unlawful.

5. Subscriptions and payment

[Pricing and billing terms — placeholder, to be filled in once a pricing model is finalised.]

6. Cancellation

You may close your account at any time from your account settings. Closing your account removes your profiles and progress data, subject to the retention described in our Privacy Policy.

7. Changes to these terms

We may update these terms from time to time. If a change is material, we will notify you by email before it takes effect.

8. Contact

Questions about these terms can be sent to [support email — placeholder].